Cancellation Policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.
To exercise your right of withdrawal, you must inform us (JMP Service GmbH & Co. KG, authorized representative partner: pajoma Verwaltungs GmbH (HRB 208804), represented by the managing directors Christin zum Felde and Maximilian Steyer, Betty-Heine-Stieg 2, 20359 Hamburg, Tel.: 0049 (0)4771 68659 20, Fax: 0049 (0)4771 68659 29, E-Mail: info@greatvita.de) by means of a clear declaration (e.g. letter or e-mail) of your decision to withdraw from this contract.
You can use the attached sample withdrawal form, which is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Return address
Please send the goods to the following address:
Returns warehouse
GreatVita
Oestinger Weg 35
21745 Hemmoor
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we must reimburse you for all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from your choosing a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their nature, properties and functioning.
Sample Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
To JMP Service GmbH & Co. KG, Managing Directors: Christin zum Felde and Maximilian Steyer, Betty-Heine-Stieg 2, 20359 Hamburg, Tel.: 0049 (0)4771 68659 20, Fax: 0049 (0)4771 68659 29, E-Mail: info@greatvita.de
Return address
Please send the goods to the following address:
Returns warehouse
GreatVita
Oestinger Weg 35
21745 Hemmoor
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
Goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
Signature of the consumer(s) (only for notification on paper)
Date
